Last reviewed: 30-10-2026
If you’ve paid an unlicensed IPTV seller or given it your card details, act quickly. Here’s what to do.
- Contact your bank or card issuer. Ask to dispute the charge, and explain that you paid an unlicensed seller. Under the Fair Credit Billing Act, you generally have 60 days from the statement date to dispute a billing error, so act as soon as you can. [Confirm the rules for your card.]
- If you paid through PayPal, open a dispute in PayPal’s Resolution Center.
- Change your passwords. Do this for any account that used the same email address or password. Turn on two-factor authentication.
- Remove the app or device. Delete the app from your phone or TV. Run a security scan. If you installed a box or app from outside an official store, consider a factory reset of that device.
- Keep your records. Save receipts, messages, screenshots, the seller’s website and names, and the date you paid.
- Report it.
- Federal Trade Commission: ReportFraud.ftc.gov
- FBI Internet Crime Complaint Center: ic3.gov
- Your state attorney general’s consumer protection office. [Add the link for your state.]
Payments by cryptocurrency or gift card are very hard to recover. If you paid that way, report it to the FTC and the FBI as soon as you can anyway.
We can’t recover money or act on your behalf. We can explain general information, but we aren’t lawyers. For advice about your situation, talk to a qualified attorney.
To learn how to spot these sellers before you pay, read our red-flag guide.